Journal of Siberian Federal University. Humanities & Social Sciences: On Optimizing the Procedure of Citizens Reception by Members of RF State Duma

Journal of Siberian Federal University. Humanities & Social Sciences / On Optimizing the Procedure of Citizens Reception by Members of RF State Duma

Issue: Journal of Siberian Federal University. Humanities & Social Sciences. 2016 9 (12)
Authors: Soukhovolsky, Vladislav G.; Shelekhov, Alexander M.; Karpov, Maxim A.
Contact information: Soukhovolsky, Vladislav G.: Siberian Federal University 79 Svobodny, Krasnoyarsk, 660041, Russia; ; Shelekhov, Alexander M.: Tver State University 33 Zhelyabova Str., Tver, 170100, Russia; ; Karpov, Maxim A.:Ivanovo State Power University 34 Rabfakovskaya Str., Ivanovo, 153003, Russia;
Keywords: citizens; deputies; reception; optimization; model; queueing theory
Abstract: The public reception by United Russia faction in the State Duma of the Russian Federation and the optimization problem of citizens’ reception are regarded as the tasks of Queueing Theory (QT). From the point of view of QT, a Member of Parliament (MP) is seen as a “device” that serves the incoming request. The simplest queuing system M/M/1 includes a device (MP) and stream of citizens’ requests, which displays certain intensity. The different versions of the reception guidelines are considered in the framework of QT as different service disciplines. The effectiveness of the citizens’ reception by State Duma MP can be calculated for different service disciplines. Such assessments allow defining the system of personal reception, being optimal for both citizens and MPs
Pages: 3015-3024
Paper at repository of SibFU: https://elib.sfu-kras.ru/handle/2311/30316